Shipping policy
Payment and Shipping
Payment Policy
1. Payment Methods
We accept the following payment methods: Credit Card, Bank Transfer & Gcash. Below are the following account details:
- BPI Bank Transfer
- Account Name: Maria Angelica S. Bermejo
- Account Number: 1819-0301-77
- Gcash Bank Transfer
- Account Name: Ma. Angelica Bermejo
- Account Number: 09176281689
- All transactions are processed in the currency specified at the time of purchase
2. Order Confirmation
- Upon successfully transferring your payment, Please email us back the proof of payment in this email address: [info@alahasbook.com], or simply respond to this email.
- Once your payment is confirmed, we'll promptly proceed with shipping your purchased product to the address provided in the form.
- Ensuring accuracy in your shipping details is crucial for a smooth delivery process. Please double-check and verify that the shipping address you've entered is complete and accurate to avoid any potential delivery issues.
3. Payment Issues
- In case of any payment-related issues, please contact our customer support team at [info@alahasbook.com] for prompt assistance.
Shipping Policy
We are committed to providing efficient and reliable shipping services to ensure your orders reach you in a timely manner. Our shipping options are designed to cater to various locations, both within and outside the Philippines. Please find our shipping details below:
- Inside Manila: Grab Courier - Delivery Time: 1 to 3 days
- Outside Metro Manila: LBC Courier - Delivery Time: 3 to 5 days
- International and outside Philippines: Fedex Courier - Delivery Time: 5 to 7 days
Important Notes:
- Please note that the specified delivery times are estimates and may be subject to factors beyond our control, such as customs clearance or unforeseen delays by the courier.
- Orders will be processed within 2 - 3 business days before being handed over to the respective courier.
- Tracking information will be provided once your order has been dispatched, allowing you to monitor the status of your shipment.
- For international orders, please be aware of any applicable customs duties or taxes, which are the responsibility of the recipient.